For many of Rachel Barth’s clients, getting a facial isn’t about an indulgence or treating themselves to a relaxing experience. It’s about finding a solution to a serious skin problem.
As an esthetician at Juut Salon Spa for almost 11 years, Barth has seen it all, and says her clients’ skin problems genuinely affect how they feel about themselves.
“I had one client cry because she looked and felt so good after a series of facials cleared up her skin,” Barth says.
Often, her clients just need sound advice. Barth says a common issue is guests who wear makeup while they’re working out, or have a diet lacking nutrients, and they don’t understand the repercussions on their skin.
“I’m shocked how many women wear makeup to yoga classes. They don’t realize the cause and effect of what it’s doing to their skin,” she says.
So she coaches them on their daily regimen and offers advice on diet, exercise and changing bad habits.
“The consultation is where Daymaking comes in for me,” she says. “I find ways to compliment the guest’s skin when she is feeling insecure. I don’t want her to feel bad about what’s going on, so I reassure her that we can fix it.”
Barth says there’s something good about everyone’s skin, so she focuses on the positive aspects of her guests’ skin rather than the negative to make sure her clients feel comfortable when the service begins.
She attributes her ability to be present and positive for her clients to the Daymaking environment.
“When you’re surrounded by like-minded people who all want to make people’s days, it makes you feel good and want to help others feel better, too,” she says.
Recently, Barth has experienced Daymaking in reverse—from her own clients.
“My clients make my day as much as I make theirs,” she says. “I had a client who brought me a Thanksgiving card because she knew I was going through a bad time. And another client I’ve known for years and I cried together. The fact that they allow me to have this relationship is really special,” she adds.